Privacy Policy
LAST UPDATED: February 20, 2021
This
Privacy Policy explains how information about you is collected, used and
disclosed by Downtime Deals, Inc. (hereafter “Downtime Deals”, “our,” “we,” or
“us”). This Privacy Policy applies to information we collect when you use our
website, mobile applications and other online services (collectively, the
“Downtime Deals Service”) or when you otherwise interact with us.
We
may change this Privacy Policy from time to time. If we make changes, we will
notify you by revising the date at the top of the policy and, in some cases, we
may provide you with more prominent notice (such as adding a statement to our
homepage or sending you an email notification). We encourage you to review the
Privacy Policy whenever you access the Downtime Deals Service to stay informed
about our information practices and the ways you can help protect your privacy.
Note:
Downtime Deals electronic payments is only available for “Vendors”. As a
result, some of the provisions of this privacy policy related to the payments
may not apply to all users and Vendors.
Privacy Sections
Collection of Information
Use of Information
Sharing of Information
Advertising and Analytics Services Provided by Others
Security
Your Choices
Questions and Comments
For California residents see the
Information for California Consumers
section
Collection of Information
1. Information
You Provide to Us. Downtime Deals collects information that you
provide directly to us. For example, we collect information when you register
or update the details of your account, post information in order to sell any
goods or services through the Downtime Deals Service, enroll in any third-party
operated payment processing services offered in connection with the Downtime
Deals Service, communicate with other users or Vendors, provide reviews or
other comments, purchase any services from Downtime Deals, request customer
support or otherwise communicate with us. The types of information we may
collect include your name, email address, Downtime Deals account password,
telephone number, postal address including city, state and zip code,
photographs, written descriptions of your posted goods, any communications you
make on offers through the Downtime Deals Service, any reviews or comments you
make using the Downtime Deals Service, all correspondence or communications
with other users or Vendors or with us conducted via the Downtime Deals
Service, government-issued identification documents (such as a driver’s
license), and any other information you choose to provide.
2. Information
We Collect Automatically When You Use the Downtime Deals Service. When
you access or use the Downtime Deals Service, we automatically collect
information about you, including:
2.1. Log
Information: We log information about your use of the Downtime Deals
Service, including the type of browser you use, access times, pages viewed,
your IP address and the page you visited before navigating to our Downtime
Deals Service.
2.2. Device
Information: We collect information about the computer or mobile device
you use to access the Downtime Deals Service, including the hardware model,
operating system and version, unique device identifiers and mobile network
information.
2.3. Location
Information: If you consent to the collection of location information
from your computer or mobile device, we may collect this information when you
access or use the Downtime Deals Service, or when you otherwise consent to the
collection of this information. We may also use your IP address to infer an
approximate geographic location for your computer or device. For more details,
please see “Your Information Choices” below.
2.4. Information
Collected by Cookies and Other Tracking Technologies: We use various
technologies to collect information, and this may include sending cookies to
your computer or mobile device. Cookies are small data files stored on your
hard drive or in device memory that helps us to improve the Downtime Deals
Service and your experience, see which areas and features of the Downtime Deals
Service are popular and count visits. We may also collect information using web
beacons (also known as “gifs,” “pixel tags” and “tracking pixels”). Web beacons
are electronic images that may be used in the Downtime Deals Service or emails
and help deliver cookies, count visits, understand usage and campaign
effectiveness and determine whether an email has been opened and acted upon.
For more information about cookies, and how to disable them, please see “Your Information Choices” below.
3. Information
from Third Parties. Downtime Deals Service may, from time to time,
obtain information from other sources and combine that with information we
collect through the Downtime Deals Service in order to enhance our ability to
serve you, prevent fraudulent transactions, tailor our content to you, offer
you opportunities to purchase products or services that we believe may be of
interest to you, and for any other purposes described in this Privacy Policy.
For example, if you create or log into your account through a social media
site, we will have access to certain information from that site, such as your
name, account information and friends lists, in accordance with the
authorization procedures determined by such social media site. We may also
receive transaction information from Stripe Inc. when you purchase or sell a
good using the Downtime Deals Service payment, including the date and time of
sale and the amount of the sale.
4. Payment Information Collected by Stripe. Downtime
Deals is integrated with Stripe Inc.’s (“Stripe”) services to allow Vendors to
pay for their listings. Stripe provides these services for Vendors pursuant to
its own terms and privacy policy. When signing up, Stripe, and Downtime Deals,
collects some of the information provided by Vendors via the Downtime Deals
Service, including credit card numbers and debit card numbers. For more information about the third-party
payment processing services integrated with the Downtime Deals Service, please
visit Stripe.com
Use of Information.
5. General
Uses. Downtime Deals uses information about you for various purposes,
including to:
5.1.
Enable you to access and use the Downtime Deals Service, to personalize the
Downtime Deals Service, and to optimize the type of offers presented to you
when you use the Downtime Deals Service;
5.2.
Create and maintain a trusted and safer environment on the Downtime Deals
Service, including through detection and prevention of fraud, unauthorized
access, intrusion, and service interruption;
5.3.
Conduct investigations and to respond to disputes between users, error
resolution, and other similar customer support service;
5.4.
Enable any identification programs we may institute and in which you elect or
are required to participate, such as verifying your identity and address, and
conduct checks against various publicly available databases;
5.5.
Operate, protect, improve and optimize the Downtime Deals Service, our
business, and our users’ experience;
5.6.
Perform analytics, conduct research, and monitor and analyze trends, usage and
activities in connection with the Downtime Deals Service;
5.7.
Communicate with you about products, services, offers, promotions, rewards, and
events offered by Downtime Deals and others, and provide advertisements that
match user profiles or interests, news and information we think will be of
interest to you;
5.8.
Send you service, support and administrative messages, reminders, technical
notices, updates, security alerts, and information requested by you;
5.9.
Comply with our legal obligations or requests from law enforcement agencies,
resolve any disputes that we may have with any of our users, and enforce our
agreements with third parties;
5.10.
Link or combine with information we get from others to help understand your
needs and provide you with better service;
5.11.
Assist third-party payment processors with transaction processing, error,
chargeback and disputed transaction resolution, and similar payment processing
functions; and
5.12.
Carry out any other purpose for which the information was collected.
Downtime
Deals is based in the United States and the information we collect is governed
by U.S. law. By accessing or using the Downtime Deals Service or otherwise
providing information to us, you consent to the processing and transfer of
information in and to the U.S. and other countries, where you may not have the
same rights and protections as you do under local law.
Sharing of Information.
6. General. We
may share information about you as follows or as otherwise described in this
Privacy Policy:
6.1.
With the public on the Downtime Deals Service. For a detailed description of
the type of information associated with your Downtime Deals account that is
made available publicly through the Downtime Deals Service.
6.2
When Vendors register through the Downtime Deals Service to pay for listings
electronic payments via Stripe’s services, we will share certain information
about them with Stripe, including name, address, IP address and date of birth.
This information is in addition to the information collected directly by Stripe
(as described above in “Payment Information Collected by Stripe”). Stripe may
use this information for the purposes described in its privacy policy,
including for fraud prevention.
6.3.
With Vendors, consultants and other service providers who need access to such
information to carry out work on our behalf (including, without limitation,
with third-party service providers that may use the information we share to
help us and other companies detect inaccurate personal information and prevent
fraudulent transactions);
6.4.
In response to a request for information if we believe disclosure is in
accordance with any applicable law, regulation or legal process, or as
otherwise required by any applicable law, rule or regulation;
6.5.
If we believe your actions are inconsistent with the spirit or language of our
user agreements or policies, or to protect the rights, property and safety of
Downtime Deals or others;
6.6.
In connection with, or during negotiations of, any merger, sale of company
assets, financing or acquisition of all or a portion of our business to another
company;
6.7.
Between and among Downtime Deals, and its current and future parents,
affiliates, subsidiaries, and other companies under common control and
ownership; and
6.8.
With your consent or at your direction, including as mentioned in the Social
Sharing Features section below or if we otherwise notify you through the
Downtime Deals Service that the information you provide will be shared in a
particular manner and you provide such information.
We
may also share aggregated or de-identified information, which cannot reasonably
be used to identify you.
7. Social
Sharing Features. The Downtime Deals Service may offer social sharing
features and other integrated tools (such as the Facebook “Like” button), which
let you share actions you take on the Downtime Deals Service with other media,
and vice versa. The use of such features enables the sharing of information
with your friends or the public, depending on the settings you establish with
the entity that provides the social sharing feature. For more information about
the purpose and scope of data collection and processing in connection with
social sharing features, please visit the privacy policies of the entities that
provide those features.
Advertising and Analytics Services Provided by Others
8.
We may allow others to serve advertisements on our behalf across the Internet
and to provide analytics services. These entities may use cookies, web beacons
and other technologies to collect information about your use of the Downtime
Deals Service and other websites and online services, including your IP
address, web browser, pages viewed, time spent on pages, links clicked and
conversion information. This information may be used by Downtime Deals and
others to, among other things, analyze and track data, determine the popularity
of certain content, deliver advertising and content targeted to your interests
on the Downtime Deals Service and other websites and online services, and
better understand your online activity. For more information about
interest-based ads, or to opt out of having your web browsing information used
for behavioral advertising purpose, please visit
Digital Advertising Alliance. Your mobile
device operating system may also include a feature that allows you to opt out
of having certain information collected through apps used for behavioral
advertising purposes.
Security
9.
Downtime Deals takes reasonable measures to help protect information about you
from loss, theft, misuse and unauthorized access, disclosure, alteration and
destruction.
Your Choices
10. Account
Information. You may update, correct or remove account profile
information at any time by logging in to your account. If you would like to
cancel your Downtime Deals account entirely, please contact us, and enter your
request for cancellation, but please note that we may retain certain
information as required by law or for legitimate business purposes. For example,
any reviews, forum postings and similar materials posted by you may continue to
be publicly available on the Downtime Deals Service in association with your
account name even after your Downtime Deals account is cancelled. We may also
retain cached or archived copies of information about you for a certain period
of time.
11. Location
Information. When you first download or launch any of our mobile
applications that collect location information or first use any features that
use location information, you will be asked to consent to the application’s
collection of this information. If you initially consent to our collection of
location information, you can subsequently stop the collection of this
information at any time by changing the preferences on your mobile device. You
may also stop our collection of location information by following the standard
uninstall process to remove all of our mobile applications form your device.
Even
if you do not provide us with consent to collect precise location information
from your mobile device or platform, we may use your IP address to infer an
approximation of your location when using certain features of the Downtime
Deals Services, such as the Downtime Deals payments.
In
some features, Downtime Deals uses mapping services from Google Maps/Google
Earth, including Google Maps API(s). Your use of these services is subject
to Google's terms of service.
12. Cookies. Most
web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove or reject browser cookies.
Removing or rejecting browser cookies does not necessarily affect third party
flash cookies used in connection with the Downtime Deals Service. To delete or
disable flash cookies please visit
Adobe.com for
more information. Please note that if you choose to remove or reject cookies,
this could affect the availability and functionality of the Downtime Deals
Service.
13. Promotional
Communications. You may opt out of receiving promotional emails, text
messages, and other communications from Downtime Deals by following the
instructions in those emails, text messages or other communications or by
logging on to your Downtime Deals account and going to Settings.
14. Information
for California Residents. This section provides additional disclosures
required by the California Consumer Privacy Act (“CCPA”), which applies to the
personal information we collect about California residents.
In
the preceding 12 months, we have collected the following categories of personal
information: identifiers (such as name, contact information, device identifiers
and state-issued ID numbers); internet or other electronic network activity
information (such as usage data); demographic information (such as age);
commercial information (such as products purchased or sold); geolocation data;
inferences (such as approximate location); visual or similar information (such
as photographs of yourself); and other information that relates to or is
reasonably capable of being associated with you and that does not fit neatly
into one of the other categories (such as personal information contained in
reviews, comments and communications with us). For more details about the
personal information we collect, including the categories of sources, please
see the Collection of Information section above.
We
collect personal information for the business and commercial purposes listed in
the Use of Information section above. We
share the personal information we collect with the categories of third parties
listed in the Sharing of Information section above.
Subject
to certain limitations, the CCPA provides California residents with the right
to:
- Request
to know about
the personal information that we have collected about you in the 12 months
preceding your request (including the categories of information collected,
the source of that information, the business purpose of that collection,
the categories of third parties with whom that information is shared, and
the specific pieces of personal information collected about you);
- Request
to delete any
personal information about you that we have collected;
- Opt-out
of “sales” of
personal information to third parties, if applicable; and
- Not
to be discriminated against for
exercising these rights.
We
do not “sell” the personal information we collect (and will not sell it in the
future without providing a right to opt out).
To
submit a request to know or a request to delete, please send an email to
ccpa@downtimedeals.app. In both cases, we
will verify your request by asking you to provide information that matches
information we have on file about you. You may designate another person as your
authorized agent to act on your behalf with regard to CCPA requests. If you
have designated an authorized agent to submit requests on your behalf, we will
require proof that the person is authorized to act on your behalf and may also
still ask you to verify your identity with us directly.
Questions and Comments.
If
you’d like to provide feedback to us about this Privacy Policy, or if you have
any questions, please contact us at
info@downtimedeals.app